Even the most comprehensive emergency planning will fail without complete trust between rescuers and those who require rescuing. This is why we place so much importance on our receptionists and other employees building strong relationships with our residents through their daily interactions. Furthermore, Mori Building conducts a large-scale earthquake drill every six months for all employees. Meanwhile, key emergency staff are required to attend six drills that the company conducts every year, and all employees are required to be certified in emergency first aid and CPR. By continuously training our staff in this way, we ensure they can respond calmly and swiftly in an emergency.